The problem
Forest River Bus, LLC (Forest River Bus) is recalling certain 2019-2022 Starcraft Prodigy school buses. The interior panels on the ceiling may be improperly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 221, "School bus body joint strength."
The risk
Improperly secured ceiling panels may not adequately protect the passengers in the event of a crash, increasing the risk of injury.
The fix
Dealers will inspect the panels and apply adhesive, as necessary, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Forest River Bus Customer Service at 1-800-348-7440. Forest River Bus number for this recall is 05-1621.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V254000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.