The problem
Nissan North America, Inc. (Nissan) is recalling certain 2013-2017 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
The risk
Reduced defroster performance can limit visibility out of the windshield, increasing the risk of a crash.
The fix
Nissan will mail an addendum with updated instructions on how to operate the defroster, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23A1.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V296000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.