The problem
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 911 Carrera S, 2021 Taycan Turbo, and 2022 911 Carrera vehicles. Due to a process error in the car body production line, various welds may be missing from the vehicle body.
The risk
In the event of a crash, incomplete body welding may not provide adequate protection to occupants, increasing the risk of injury.
The fix
Dealers will inspect and repair the welds, as necessary, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA4.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V313000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.