The problem
Bentley Motors, Inc. (Bentley) is recalling certain 2021-2023 Flying Spur vehicles. The rear entertainment screen retention bracket, located in the rear of the front seats, may have been incorrectly installed.
The risk
An incorrectly installed retention bracket can result in the entertainment screen becoming a projectile during a crash, increasing the risk of occupant injury.
The fix
Dealers will inspect and replace the retention brackets in both front seats, as necessary, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE23/06 (RC71).
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bentley dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V314000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.