The problem
Outback Customs, LLC (Outback) is recalling certain 2018-2019 Cimarron, and 2018-2020 Elite horse trailers, equipped with certain 3 burner cooking stoves, with part numbers S31, R1731 and R2131. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.
The risk
A gas leak can increase the risk of a fire.
The fix
Dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Outback customer service at 1-405-745-6666.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cimarron, Elite dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V321000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.