The problem
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2022-2023 Land Rover Range Rover and 2023 Land Rover Range Rover Sport vehicles. The second-row seat armrest storage compartment latch may fail, allowing the objects from within to be unsecured in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."
The risk
In the event of a crash, unsecured objects from within the armrest compartment may strike the vehicle occupants, increasing their risk of injury.
The fix
Dealers will replace the locking arm of the second-row armrest storage compartment, free of charge. Owner notification letters were mailed October 3, 2023. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N789.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Land Rover dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V324000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.