The problem
E-One Incorporated (E-One) is recalling certain 2022-2023 Cyclone N and Typhoon N vehicles. The electronic sensor for the aerial device may fail and not display accurate data on the angle of inclination.
The risk
Without accurate display data, the aerial device may inadvertently contact the cab and increase the risk of injury to the operator.
The fix
Dealers will update the electronic sensor software, or install a new electronic sensor, as necessary, free of charge. Owner notification letters were mailed July 11, 2023. Owners may contact E-One customer service at 1-352-237-1122.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized E-One dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V332000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.