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Safety recall · 23V336000

Equipment: labels Jeep recall

Chrysler reported this recall to NHTSA on May 11, 2023. It covers about 17,108 vehicles across 2 model years listed below. The repair is free.

Campaign
23V336000
Reported
May 11, 2023
Vehicles
17,108
Area
Equipment & accessories

The problem

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The risk

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

The fix

FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Jeep dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V336000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2023 Jeep Grand Cherokee41021C
2022 Jeep Grand Cherokee 4XE012D

Questions

Is the 23V336000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Chrysler's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 23V336000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 23V336000 announced?

Chrysler reported it to NHTSA on May 11, 2023. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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