The problem
Gillig, LLC (Gillig) is recalling certain 2022 Low Floor CNG transit buses. An electrical failure may cause a short-circuit in the fuse box mounted underneath the driver's seat platform.
The risk
An electrical short-circuit can increase the risk of a fire.
The fix
Gillig will provide new busbars, free of charge. Owner notification letters were mailed July 20, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Gillig dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V356000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.