The problem
Autocar, LLC (Autocar) is recalling certain 2021-2023 Autocar Xpeditor (ACX) trucks. The right-side stand-up door latch may be assembled incorrectly.
The risk
An incorrectly assembled door latch may allow the door to open unexpectedly during operation, increasing the risk of a crash.
The fix
Dealers will inspect and reassemble the door latch, as necessary, free of charge. Owner notification letters were mailed July 20, 2023. Owners may contact Autocar's customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2306.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V373000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.