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Safety recall · 23V382000

Service brakes Alfa Romeo recall

Chrysler reported this recall to NHTSA on May 30, 2023. It covers about 719 vehicles across 7 model years listed below. The repair is free.

Campaign
23V382000
Reported
May 30, 2023
Vehicles
719
Area
Brakes

The problem

Chrysler (FCA US, LLC) is recalling certain 2017-2020 Alfa Romeo Giulia and 2018-2020 Alfa Romeo Stelvio vehicles equipped with carbon ceramic matrix brakes. During certain driving maneuvers, the brake system may exert an excessive clamp force that may fracture the rotor, decreasing the brake performance.

The risk

An unexpected decrease in brake performance increases the risk of a crash.

The fix

Dealers will update the brake system module (BSM) software, free of charge. Owner notification letters were mailed July 20, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 68A.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Alfa Romeo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V382000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 23V382000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Chrysler's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 23V382000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 23V382000 announced?

Chrysler reported it to NHTSA on May 30, 2023. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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