The problem
Bentley Motors, Inc. (Bentley) is recalling certain 2022-2023 Bentayga 5-seat vehicles. The second-row seats may be installed incorrectly and not locked on all seat rails.
The risk
An unlocked seat rail can move in the event of a crash, increasing the risk of injury to occupants.
The fix
Bentley will check and reset the 2nd row seat rail positions to ensure proper engagement of the seat rails, free of charge. Owner notification letters were mailed on July 11, 2023. Owners may contact Bentley customer service at 1-800-777-6923. This recall is an expansion of previous recall number 22V-257.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bentley dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V386000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.