The problem
Triple E Recreational Vehicles (Triple E) is recalling certain 2023 Unity U24MB, U24cB, U24FX, U24MBL, U24RL, U24TB, and Wonder W24FTB, W24MBL, W24RL, W24RTB motorhomes. The 2-stage regulator may be improperly crimped, which can cause a gas leak.
The risk
A gas leak in the presence of an ignition source increases the risk of a fire.
The fix
Dealers will perform a leak test, and replace the regulator, as necessary, free of charge. Owner notification letters are expected to be mailed June 9, 2023. Owners may contact Triple E customer service at 1-877-922-9906. Triple E's number for this recall is CA#10318-1.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Triple E, Triple E RV dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V387000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.