The problem
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2017-2020 Land Rover Discovery vehicles. The UniLatch Keyless Vehicle (KV) entry function may fail to properly latch the rear passenger doors, which can result in the doors opening while driving. In addition, the instrument cluster open-door warning light may fail to alert the driver of this condition.
The risk
Rear passenger doors that open while driving can increase the risk of a crash. An instrument cluster warning light that fails to alert the driver about unsecured doors can increase the risk of injury in the event of a crash.
The fix
Dealers will disable the UniLatch Keyless Vehicle (KV) entry function, free of charge. Owner notification letters were mailed July 26, 2023. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N798.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Land Rover dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V393000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.