The problem
Pierce Manufacturing (Pierce) is recalling certain 2016-2022 Ascendant 107' Aerials and 110' Platforms mounted on single rear axle Enforcer chassis. The galvanized stabilizer beams may develop cracks.
The risk
Cracks can cause instability when an aerial ladder or platform is elevated, increasing the risk of injury.
The fix
Dealers will inspect and replace the galvanized stabilizer beams as necessary, free of charge. Owner notification letters were mailed June 14, 2023. Owners may contact Pierce customer service at 1-888-974-3723.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pierce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V407000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.