The problem
Blue Bird Body Company (Blue Bird) is recalling certain 2022-2024 All American transit buses. A software error in the instrument cluster may cause the air pressure gauges and the visual and audio low air warnings to not function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
The risk
Air gauges and warnings that do not alert the driver to air pressure loss, can result in driving without functioning brakes, increasing the risk of a crash.
The fix
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Blue Bird's customer service at 1-478-822-2242. Blue Bird's number for this recall is R23CH (NSB).
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V424000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.