The problem
Altec Industries, Inc. (Altec) is recalling certain 1999-2022 L Series and LR Series aerial devices. A hydraulic hose may have been installed between the cylinder port and load-holding valve instead of metallic tubing, which can result in a damaged hydraulic hose and failure of the load-holding feature.
The risk
Failure of the load-holding feature can result in unintended movement of the platform or load, increasing the risk of injury.
The fix
Altec will inspect the units for a hydraulic hose and replace it with specified metallic tubing, as necessary, free of charge. Owner notification letters are expected to be mailed August 11, 2023. Owners may contact Altec customer service 1-877-462-5832. Altec's number for this recall is CSN 3090.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V433000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.