The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Golf R A8 and Golf GTI vehicles. The strut mount may be deformed, loosening the bolted connections to the suspension strut mounting.
The risk
Loose suspension connections can cause steering instability, increasing the risk of a crash.
The fix
Dealers will inspect and replace the right and/or left suspension strut mountings, as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 40T3.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V437000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.