The problem
Altec Industries, Inc. (Altec) is recalling certain 2019-2022 AT335 vehicles. An inverter-powered outlet may have been installed at the aerial boom tip without ground-fault interrupter (GFCI) protection.
The risk
An outlet without GFCI protection may fail to shut off electrical power when a ground-fault occurs, increasing the risk of injury or fire.
The fix
Dealers will inspect and install a GFCI outlet as necessary, free of charge. Owner notification letters are expected to be mailed August 25, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3091.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V438000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.