The problem
Volvo Trucks North America (Volvo Trucks) is recalling certain 2023-2024 VN, VHD, and VAH trucks. The steering gear fasteners may not be properly tightened.
The risk
Loose steering gear fasteners may result in a loss of vehicle control, increasing the risk of a crash.
The fix
Dealers will tighten the steering gear fasteners, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2307.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V441000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.