The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2024 Freightliner eCascadia vehicles. The service brake system may incorrectly calculate the vehicle mass, which can impair the electronic stability control system performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
The risk
An impaired electronic stability control program may have a delayed response or insufficient braking force when activated, increasing the risk of a crash.
The fix
Dealers will update the ABS controller software, free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL978.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V453000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.