The problem
E-One Incorporated (E-One) is recalling certain 2022-2023 Cyclone 2, Cyclone N, and Typhoon N vehicles. The transmission cooler may be insufficiently welded, which can result in engine coolant contaminating the transmission fluid.
The risk
Contaminated transmission fluid may cause transmission failure and a loss of drive power, increasing the risk of a crash.
The fix
Dealers will replace the transmission cooler and fluids, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact E-ONE customer service at 1-352-237-1122.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized E-One dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V459000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.