The problem
Mobility Ventures, LLC (Mobility Ventures) is recalling certain 2015-2016 MV1 vehicles. The ESC malfunction indicator warning light may not illuminate to indicate an issue with the Electronic Stability Control System. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
The risk
An ESC malfunction indicator light that fails to illuminate during an electronic stability control event can increase the risk of a crash.
The fix
Dealers will update the electronic brake control module (EBCM) software, free of charge. Owner notification letters are expected to be mailed August 28, 2023. Owners may contact Mobility Ventures customer service at 1-877-681-3678.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mobility Ventures dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V461000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.