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Safety recall · 23V493000

Fuel system: hoses, lines / piping, and fittings Pleasure Way recall

Pleasure Way Industries, Ltd. reported this recall to NHTSA on July 17, 2023. It covers about 514 vehicles across 6 model years listed below. The repair is free.

Campaign
23V493000
Reported
Jul 17, 2023
Vehicles
514
Area
Fuel system

The problem

Pleasure Way Industries, Ltd (Pleasure Way) is recalling certain 2021-2023 On Tour and Lexor motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

The risk

A gas leak in the presence of an ignition source increases the risk of a fire.

The fix

Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Pleasure Way customer service at 1-800-364-0189.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Pleasure Way dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V493000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 23V493000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Pleasure Way Industries, Ltd.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 23V493000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 23V493000 announced?

Pleasure Way Industries, Ltd. reported it to NHTSA on July 17, 2023. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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