The problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar XE vehicles. Due to wiring damage in the trunk, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
The fix
Dealers will inspect and repair the rearview camera wiring harness, as necessary, free of charge. Owner notification letters were mailed October 4, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H445.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jaguar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V501000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.