The problem
Volvo Trucks North America (Volvo Trucks) is recalling certain 2022-2024 VNR, VNL, VHD, and VAH trucks. The windshield wiper motor gears may wear prematurely, causing the motor to fail.
The risk
Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.
The fix
Dealers will replace the windshield wiper motor assembly, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2309.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V511000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.