The problem
Forest River, Inc. (Forest River) is recalling certain 2023 Forest River Pause travel trailers. The awning may not be adequately secured, which can cause the awning to detach.
The risk
An awning that detaches increases the risk of injury or crash.
The fix
Dealers will reinstall the awning brackets on the roof, free of charge. Owner notification letters were mailed August 16, 2023. Owners may contact Forest River Customer Service at 1-574-327-2681. Forest River's number for this recall is 426-1662.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V558000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.