The problem
Maserati North America, Inc. (Maserati) is recalling certain 2023 MC20 Cielo vehicles. The windshield frame stud sealant, which retains the stud connecting the windshield frame to the body, may not have been installed, which can reduce body structure performance and roof strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 216, "Roof Crush Resistance" and 214, "Side Impact Protection."
The risk
A body structure that does not perform as intended and a roof with insufficient strength may not adequately protect occupants in a crash, increasing the risk of injury.
The fix
Dealers will inspect the windshield frame mounting stud and install sealant, as necessary, free of charge. Owner notification letters are expected to be mailed September 24, 2023. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 662.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Maserati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V570000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.