The problem
Autocar, LLC (Autocar) is recalling certain 2023 ACX (Xpeditor) and DC (Legend) vehicles. The powertrain driveline center support bearing hardware may not have been properly secured.
The risk
An improperly secured powertrain driveline can detach from the vehicle and cause a loss of drive power, increasing the risk of a crash.
The fix
Dealers will inspect and secure or replace the powertrain driveline support bearing hardware, as necessary, free of charge. Owner notification letters were mailed October 6, 2023. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2309 DC-2305.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V571000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.