The problem
Forest River, Inc. (Forest River) is recalling certain 2024 Coachmen Beyond, Galleria, and Nova motorhomes, equipped with certain SmartPlug 30-Amp Shore Power Inlets. The manganese bronze D-rings may crack or fail when over-tightened.
The risk
A D-ring that cracks or fails may allow wires to loosen, causing electrical arcing and increasing the risk of a fire.
The fix
Dealers will install a new smart plug, free of charge. Owner notification letters are expected to be mailed August 16, 2023. Owners may contact Forest River customer service at 574-825-6319. Forest River's number for this recall is 225-1669.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V575000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.