The problem
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2024 Momentum 23G and 25G travel trailers. The installed safety chains are underrated for the Gross Vehicle Weight Rating (GVWR).
The risk
Underrated chains can allow the trailer to detach from the tow vehicle, increasing the risk of a crash.
The fix
Dealers will replace the safety chains, free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910040.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Grand Design dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V586000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.