The problem
Navistar, Inc. (Navistar) is recalling certain 2023 International MV and International HV vehicles. The driveshafts can break under certain loading conditions.
The risk
A broken driveshaft can separate and cause a loss of drive power, increasing the risk of a crash.
The fix
Dealers will replace the driveshafts, free of charge. Owner notification letters are expected to be mailed October 16, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23520.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V587000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.