The problem
Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250 and F350 vehicles equipped with single rear wheels and a 10.5-inch rear axle shaft. The left rear axle shaft may have been improperly heat-treated during manufacturing and may break.
The risk
A broken rear axle shaft can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The fix
Dealers will inspect the left rear axle shaft date code and replace the axle shaft as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S49.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V595000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.