Mack Steering Recall 23V605000 (395 Vehicles)

The problem

Mack Trucks, Inc. (Mack) is recalling certain 2024 MD6 and MD7 vehicles. The steering gear fasteners may not be properly tightened.

The risk

Loose steering gear fasteners may result in a loss of vehicle control, increasing the risk of a crash.

The fix

Dealers will tighten the steering gear fasteners, free of charge. Owner notification letters are expected to be mailed October 23, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0449.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V605000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2024 Mack MD	1	5	F

Vehicle

Complaints

Recalls

Grade

2024 Mack MD

Questions

Is the 23V605000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Mack Trucks's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 23V605000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 23V605000 announced?

Mack Trucks reported it to NHTSA on August 30, 2023. Owners are usually notified by mail within about two months.

Steering Mack recall