The problem
Porsche Cars North America, Inc. (Porsche) is recalling certain 2023 Taycan, Taycan 4S, Taycan Turbo S, Taycan Turbo, Taycan GTS, Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, Taycan Turbo S Cross Turismo, Taycan Turbo Cross Turismo, and Taycan GTS Sport Turismo vehicles. The high-voltage battery may have an insufficient amount of sealant, which can allow liquid to accumulate in the battery.
The risk
Liquid accumulation in the high voltage battery can cause electrical arcing, increasing the risk of a fire.
The fix
Dealers will test the battery for leakage and replace the battery as necessary, free of charge. Owner notification letters are expected to be mailed October 31, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APB2.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V615000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.