The problem
PACCAR Incorporated (PACCAR) is recalling certain 2023-2024 Kenworth T280, T380, T480, Peterbilt 536, 537, and 548 trucks. The remote Stage 2 fuel filter hoses may have been damaged during production, allowing the hoses to leak or disconnect.
The risk
A disconnected hose will result in an engine stall, increasing the risk of a crash. Also, a fuel leak in the presence of an ignition source increases the risk of a fire.
The fix
Dealers will replace both hoses, free of charge. Owner notification letters are expected to be mailed November 4, 2023. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 23KWF and 23PBF.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth, Peterbilt dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V617000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.