The problem
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2016-2024 Allegro Bus, and 2017-2024 Zephyr motorhomes. The 240-Volt induction cooktop may not be grounded, which can create an electrical shock hazard if the wires short-circuit.
The risk
An electrical shock can increase the risk of injury.
The fix
Dealers will install a ground for the metal junction box, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-133.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Tiffin dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V643000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.