The problem
Forest River, Inc. (Forest River) is recalling certain 2024 East to West Tandara and Blackthorn fifth wheels. The rear ladder may not be anchored properly in the rear wall, which can allow the ladder to detach.
The risk
A ladder that detaches can increase the risk of injury.
The fix
Dealers will install a new ladder that mounts to the roof, free of charge. Owner notification letters were mailed October 16, 2023. Owners may contact Forest River Customer Service at 1-574-264-6664. Forest River's number for this recall is 500-1678.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized East TO West dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V648000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.