The problem
Autocar, LLC (Autocar) is recalling certain 2022-2023 ACX (Xpeditor) and 2023 DC (Legend) vehicles. The steering column shaft pinch bolt may not have been properly secured.
The risk
An improperly secured steering column shaft pinch bolt can cause a sudden loss of steering, increasing the risk of a crash.
The fix
Dealers will replace the steering column shaft pinch bolts, free of charge. Owner notification letters were mailed November 27, 2023. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2310.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V656000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.