The problem
Forest River, Inc. (Forest River) is recalling certain 2021-2024 Coachmen Prism and 2023-2024 Coachmen Concord vehicles. The Federal Placard may indicate incorrect information about the number of seat belts.
The risk
Incorrect label information may result in an overloaded vehicle, increasing the risk of a crash.
The fix
Dealers will provide corrected labels, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact Forest River Customer Service and Coachmen Concord & Prism at 1-574-825-8602. Forest River's number for this recall is 51-1682.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V659000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.