The problem
Jayco, Inc. (Jayco) is recalling certain 2024 Jayco Precept and Entegra Coach Vision XL motorhomes. The window shade may obstruct the emergency exit window opening.
The risk
An obstructed emergency exit window may prevent or delay occupants from exiting in an emergency, increasing the risk of injury.
The fix
Dealer will inspect and replace the window shade, as necessary, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903592.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Entegra, Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V673000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.