The problem
General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. The body control module (BCM) may have been updated with incorrectly calibrated software and fail to make the pedestrian warning sounds.
The risk
Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of a crash.
The fix
Dealers will reprogram the BCM, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232422960.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V682000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.