The problem
Kia America, Inc. (Kia) is recalling certain 2009-2014 Borrego vehicles. The headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.
The risk
A headliner plate that detaches during a crash may strike an occupant, increasing their risk of injury.
The fix
Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed November 30, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC286.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kia dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V692000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.