The problem
Alliance RV, LLC is recalling certain 2021-2023 Paradigm and Valor fifth wheel trailers. A wire connector from the solar panel ports to the solar charge lines may loosen.
The risk
A loose solar panel electrical connection could overheat, increasing the risk of a fire.
The fix
Dealers will replace the existing wire nut with a new connector, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Alliance customer service at 1-574-218-7165.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Alliance RV dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V701000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.