The problem
Altec Industries, Inc. (Altec) is recalling certain 2023 DC and DM Digger Derricks. The turntable rotation gearbox may fail at high loads due to a defect in the brake flange casing.
The risk
Gearbox failure may result in unexpected turntable rotation, increasing the risk of injury.
The fix
Altec will work with the gearbox supplier to test and replace the gearbox, if necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is MAB 3130.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V702000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.