The problem
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Lucid Air vehicles. Under certain conditions, temperature monitoring for the rear seat heaters could become inoperative and result in the rear seats overheating.
The risk
Overheated rear seats can increase the risk of a burn injury.
The fix
Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Lucid customer service at 1-888-99-LUCID or 1-888-995-8243. Lucid's number for this recall is SR-23-05-0.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Lucid dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V708000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.