The problem
Autocar, LLC (Autocar) is recalling certain 2023 ACX (Xpeditor) and DC (Legend) vehicles. The wheel lug nuts may not be tightened properly.
The risk
Improperly tightened lug nuts can allow the wheel to detach, increasing the risk of a crash.
The fix
Dealers will inspect and tighten the lug nuts, as necessary, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's numbers for this recall are ACX-2312 and DC-2307.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V736000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.