The problem
Custom Fire Apparatus, Inc (Custom Fire) is recalling certain 2021-2024 Spartan Gladiator, MetroStar, and FC-94 emergency vehicles. A defect in the inversion valve may delay the park brake setting after engagement, which could allow the vehicle to move unintentionally.
The risk
Unintentional vehicle movement can increase the risk of a crash or injury.
The fix
Custom Fire will inspect and replace the faulty inversion valve, if necessary, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact Custom Fire customer service at 1-715-294-2555. Custom Fire's number for this recall is 23V-631/TC 2023-512.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan Fire dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V747000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.