The problem
Ford Motor Company is recalling certain 2022-2023 Ford Super Duty F-350, F-450, F-550, and F-600 vehicles. The fasteners for the front wheel hub extender may be insufficiently tightened, which can result in the wheel and wheel extender detaching from the vehicle.
The risk
Wheel detachment can result in a loss of vehicle control and create a road hazard, increasing the risk of a crash.
The fix
Owners are advised not to drive their vehicle until the repair has been performed. Dealers will inspect the front wheel hub extender retaining nuts. If the retaining nuts are loose, dealers will replace the wheel hub extender, retaining nuts, and hub assembly. Repairs will be performed free of charge. Owner notification letters were mailed December 7, 2023. Owners may contact Ford customer service at -866-436-7332. Ford's number for this recall is 23S59.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V758000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.