The problem
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021-2023 LFS transit buses equipped with a directional foot switch. The turn signals may intermittently become inoperative.
The risk
Inoperative turn signals may not notify other drivers of a turning vehicle, increasing the risk of a crash.
The fix
Nova Bus will inspect and repair the directional foot switch wiring, as necessary, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5507.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nova Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V762000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.